Effective Date: January 7, 2025
Welcome to AdvertisingAlicante.com (the “Website”). The Website is owned and operated by Blue Light Defenders(“Company,” “we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your access to and use of the Website, including the purchase of any products offered through the Website. By using the Website, you agree to comply with and be bound by these Terms. If you do not agree, please do not use the Website.
1. General Information
Business Name: Blue Light Defenders
Email: anastasiya.maltsava@gmail.com
Address: Av. Jose Maestro Garberi Serrano 11, Alicante, Spain
2. Eligibility
By accessing this Website, you confirm that you are at least 18 years old or have reached the age of majority in your jurisdiction, and that you have the legal authority to enter into this agreement.
3. Products and Services
We specialize in selling blue light blocking glasses for gamers. While we strive to ensure accurate descriptions and images of our products, slight variations may occur. All products are subject to availability.
4. Orders and Payments
4.1. Placing an Order
By placing an order on the Website, you confirm that:
- All information provided is accurate and complete.
- You have the legal right to use the payment method provided.
4.2. Pricing
Prices are listed in EUR (€) and include VAT, where applicable. Shipping costs will be calculated at checkout and added to the total price.
4.3. Payment Methods
We accept payments through secure third-party providers. By completing a purchase, you agree to the payment provider’s terms and conditions.
5. Shipping and Delivery
5.1. Shipping Policy
Orders are processed within 2-5 business days. Delivery times depend on the destination and chosen shipping method.
5.2. International Shipping
Customs fees, duties, or taxes may apply for international shipments. These charges are the customer’s responsibility.
5.3. Lost or Delayed Shipments
We are not responsible for delays or losses caused by third-party carriers. Contact us for assistance in such cases.
6. Returns and Refunds Policy
We are committed to ensuring customer satisfaction. Below is our comprehensive Returns and Refunds Policy.
6.1. Return Eligibility
- Products must be returned in their original, unused, and undamaged condition.
- Returns must be initiated within 30 days of delivery.
- Proof of purchase, such as an order confirmation email or receipt, is required.
6.2. Non-Returnable Items
The following items are not eligible for returns:
- Gift cards
- Customized or personalized products
- Items purchased during final sale promotions
6.3. Return Process
- Contact us at anastasiya.maltsava@gmail.com to initiate a return. Provide your order number, reason for the return, and any supporting documentation (e.g., photos for defective items).
- Once approved, you will receive a Return Merchandise Authorization (RMA) number and return instructions.
- Pack the item securely and include the RMA number inside the package.
- Ship the package to the address provided in the return instructions. Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.
6.4. Refund Process
- Refunds will be issued to the original payment method within 14 days of receiving the returned item and verifying its condition.
- Shipping fees are non-refundable unless the return is due to our error.
- You will receive a confirmation email once the refund has been processed.
6.5. Exchanges
We currently do not offer direct exchanges. If you wish to exchange a product, please return the original item and place a new order.
6.6. Damaged or Defective Items
If you receive a damaged or defective item, contact us immediately at anastasiya.maltsava@gmail.com with your order number and photos of the damage. We will arrange for a replacement or refund at no additional cost to you.
7. Intellectual Property
All content on the Website, including text, images, logos, and designs, is the property of Blue Light Defenders or its licensors and is protected by applicable copyright and trademark laws. Unauthorized use is prohibited.
8. User Conduct
By using this Website, you agree not to:
- Violate any applicable laws or regulations.
- Infringe upon our intellectual property or that of others.
- Use the Website for fraudulent purposes.
- Interfere with the Website’s functionality or security.
9. Limitation of Liability
To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use the Website or its products.
10. Indemnification
You agree to indemnify and hold Blue Light Defenders harmless from any claims, liabilities, damages, or expenses arising out of your use of the Website or violation of these Terms.
11. Governing Law
These Terms are governed by and construed in accordance with the laws of Spain, without regard to conflict of law principles. Any disputes will be subject to the exclusive jurisdiction of the courts of Alicante, Spain.
12. Changes to Terms
We reserve the right to update these Terms at any time. Changes will be posted on this page, and your continued use of the Website constitutes acceptance of the revised Terms.
13. Contact Information
For questions about these Terms, please contact us at:
Blue Light Defenders
Email: anastasiya.maltsava@gmail.com
Address: Av. Jose Maestro Garberi Serrano 11, Alicante, Spain